Giving appraisal and constructive feedback

Seminar content "Constructive Feedback": 

  • Psychological basics of evaluating performance: understanding the appraisal process
  • The principles and practices of effective performance reviews
  • How to structure an appraisal interview
  • Reviewing past performance
  • How to praise and criticise constructively
  • How to build rapport and relax the appraisee
  • Interviewing and questioning techniques
  • Setting clear and realistic objectives
  • How to ensure good performance is maintained after the appraisal
  • Dealing with difficult employees
  • Case studies, reflection and exercises
  • Personal action plan to ensure the learning transfer

Feedback is a gift